Shipping & Returns

SHIPPING INFO

All orders are shipped via USPS. Please allow up to 5 business days for your order to be shipped out. Shipping conditions are the following:

U.S. Orders
Standard Shipping: $7.00  • 3-5 business days
Express Shipping: $25.00   1-2 business days

International Orders
Standard Shipping: $19.00 • 2-6 weeks
Express Shipping: $55.00  • 1-2 weeks

Sizes not available in the online shop can be made to order. Please allow up to 20 business days for your order to be made and shipped out.

 

RETURN POLICY

Web orders are eligible for a full refund if returned to us within 14 days of purchase.

Merchandise must be returned within 14 days of receiving your order.
  • Merchandise must be unworn, unwashed and free of any alterations or damages.
  • All sale items are final sale purchases, any item purchased at a discounted price is final sale.
  • All sale purchases are not redeemable for any type of refund.
  • If you received an item damaged, contact customer service by emailing us at info@ipcouture.com.
  • Returns must be issued as a credit to the original form of payment.
  • We do not provide exchanges for international orders at this time.

To initiate the return please include the packing slip along with the item you want to return. Attach a label with the address to the outside of the package. Drop off your return at your local U.S. Postal Service office and ship it to:

ISABELLA PARIS Couture
Order # _____________
928 17th Street, Unit E
Santa Monica, CA 90403